Rent Manager Review
Rent Manager is one of the most feature-rich and flexible property management systems available, backed by nearly four decades of development. Its power comes at the cost of a dated UI and a steep learning curve. Best for experienced operators managing diverse property types who need depth over simplicity.
Rent Manager Review
Rent Manager is one of the most feature-rich and flexible property management systems available, backed by nearly four decades of development. Its power comes at the cost of a dated UI and a steep learning curve. Best for experienced operators managing diverse property types who need depth over simplicity.
Rent Manager Review
Rent Manager is one of the most feature-rich and flexible property management systems available, backed by nearly four decades of development. Its power comes at the cost of a dated UI and a steep learning curve. Best for experienced operators managing diverse property types who need depth over simplicity.
Rent Manager Pros & Cons
Pros
- Extremely deep feature set with 450+ built-in reports and full double-entry accounting
- Handles all property types — residential, commercial, self-storage, manufactured housing, and short-term stays
- Dedicated customer success teams, Rent Manager University training, and comprehensive knowledge base
- Longest track record in the industry (37+ years) with continuous modern development
Cons
- Interface feels dated with more clicks than necessary for everyday tasks
- Steep learning curve — requires significant training investment for new teams
- Add-on fees and per-user charges make total cost less transparent than advertised
Overview
Rent Manager is the power tool of property management software. With 37+ years of continuous development and over 450 built-in reports, it offers the deepest feature set and most flexible accounting engine in the category. Where competitors simplify at the expense of capability, Rent Manager builds for managers who need granular control over every aspect of their operation.
The cost of that depth is complexity. Rent Manager has a steep learning curve, a dated interface, and an add-on pricing model that can make true costs difficult to predict. This is not software you adopt casually. It is a long-term infrastructure decision for operations that need enterprise-grade capabilities without enterprise-grade pricing.
Features Deep-Dive
Full Double-Entry Accounting
Rent Manager's accounting engine is the strongest in the mid-market segment. Full double-entry bookkeeping, trust accounting, accounts receivable and payable, general ledger management, and 450+ built-in reports give experienced accountants the depth they need. The system handles complex scenarios like CAM reconciliation, utility billing, and multi-entity financial structures that simpler platforms cannot accommodate.
For property management companies that handle owner funds, trust accounting compliance is not optional. Rent Manager's trust accounting module is purpose-built for this requirement, with proper segregation of funds and auditable transaction trails.
Multi-Property-Type Flexibility
Where most competitors specialize in one or two property types, Rent Manager handles residential, commercial, self-storage, manufactured housing, short-term rentals, and mixed-use portfolios in a single platform. The workflows adapt to each type, with property-specific fields, reporting templates, and lease structures. A management company with apartment buildings, a self-storage facility, and a strip mall can manage all three from one system.
Customer Success and Training Infrastructure
Rent Manager invests more in post-sale support than most competitors. Dedicated customer success teams, Rent Manager University (an online training platform), comprehensive documentation, and a knowledge base address the steep learning curve proactively. Annual conferences and regional user groups provide community-level support that newer platforms lack.
This investment matters because Rent Manager requires training to use effectively. The support infrastructure is designed to help teams through the onboarding period and ongoing skill development.
Pricing Analysis
Rent Manager's base pricing starts around $200/month, but the actual cost depends heavily on the modules and add-ons selected. Per-user charges, optional modules (like the maintenance app or marketing tools), and per-transaction fees for payments and screening can push the total cost significantly higher than the base price suggests.
For a mid-size operation with 3-5 users managing 200-500 units, expect monthly costs in the $400-800 range depending on module selection. This places Rent Manager at the higher end of the mid-market but below enterprise solutions like Entrata or Yardi Voyager. The value justification rests on the depth of the accounting engine and multi-property-type support, which save time for operations that would otherwise need multiple specialized tools.
Who Is This For?
Rent Manager works best for:
- Experienced property managers (200+ units) with accounting staff who need full double-entry bookkeeping and trust accounting compliance
- Diverse portfolio operators managing a mix of residential, commercial, self-storage, or manufactured housing from a single platform
- Teams willing to invest in training that want deep customization and reporting capabilities even if the learning curve is steep
- Companies that prioritize support and value dedicated customer success teams, training resources, and a mature user community
Who Should NOT Use This
Rent Manager might not be the right choice if:
- Your team values modern UX because the interface feels dated compared to DoorLoop, AppFolio, or even Buildium, with more clicks required for everyday tasks
- Quick implementation is critical since Rent Manager's depth requires significant training investment before your team reaches proficiency
- Budget predictability matters as the add-on pricing model makes it harder to forecast monthly costs without detailed module planning
Bottom Line
Rent Manager is what you choose when no other platform can handle the complexity of your operation. The accounting depth, multi-property-type support, and 37 years of development create a system that solves problems competitors do not even address. Accept the learning curve and the dated UI, and you get the most capable mid-market property management platform available.
FAQ
How long does it take to learn Rent Manager?
Expect 2-4 weeks of active training for basic proficiency, and several months to fully leverage the advanced features. Rent Manager University provides structured learning paths, and most companies assign a dedicated admin to lead the implementation. The learning curve is the most common criticism, but also the reason experienced operators stay loyal.
Is Rent Manager better than Buildium?
They serve different needs. Buildium is easier to learn and more affordable for small portfolios. Rent Manager offers dramatically deeper accounting, more property type flexibility, and better customization. If you manage under 200 units with straightforward residential properties, Buildium is probably sufficient. If you need trust accounting, multi-type support, or enterprise-grade reporting, Rent Manager justifies the investment.
Can Rent Manager handle self-storage facilities?
Yes. Rent Manager is one of the few property management platforms that natively supports self-storage alongside residential and commercial properties. The system includes storage-specific features like unit-size management, automated rate changes, and move-in/move-out workflows designed for the higher-velocity turnover typical of self-storage.
Does Rent Manager offer a mobile app?
Yes, Rent Manager offers a mobile maintenance app (rmAppSuite Pro) for managing work orders and property inspections in the field. The core platform is also accessible via mobile browser. However, the mobile experience is not as polished as mobile-first competitors like RentRedi or AppFolio, reflecting the platform's desktop-first design heritage.
Who Is Rent Manager Best For?
Mid-to-large property managers with diverse, mixed-use portfolios who need deep customization and enterprise-grade accounting
The Bottom Line
Rent Manager is one of the most feature-rich and flexible property management systems available, backed by nearly four decades of development. Its power comes at the cost of a dated UI and a steep learning curve. Best for experienced operators managing diverse property types who need depth over simplicity.
Try Rent Manager TodayKey Specs
Scoring Breakdown
Rent collection, lease management, tenant screening, maintenance tracking completeness
Financial reports, tax preparation tools, bank integration, trust accounting
Setup simplicity, interface design, learning curve, mobile app quality
Cost relative to features, free tier availability, transparent pricing, hidden fees
Tenant self-service capabilities, owner reporting, communication tools
QuickBooks/Xero, payment processors, listing syndication, third-party ecosystem
Growth from small to large portfolio, per-unit pricing tiers, multi-property support
Support channels (phone/chat/email), response time, onboarding assistance