Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Ubigi
Tech-savvy travelers and business users who prioritize raw network speed and a single reusable eSIM profile
Ubigi is a premium, enterprise-grade eSIM powered by Transatel's two decades of telecom experience. It delivers the fastest tested speeds and a unique single-profile approach that avoids reinstalling eSIMs for each trip. The dated app and slow email-only support are notable weaknesses, but for performance-focused travelers, Ubigi is hard to beat on network quality.
Strengths
- Fastest eSIM tested overall with enterprise-grade network performance and strong 5G support
- Single eSIM profile that works across all destinations — install once, activate plans as needed
- Hotspot tethering support and unique virtual IP address feature for geo-restricted content
- Recurring monthly and yearly subscription plans ideal for frequent travelers
Limitations
- Dated app and website feel significantly less polished than competitors like Airalo or Saily
- Customer support is email-only with 24+ hour response times and no live chat option
- Android experience much less polished than iOS (3.8 vs 4.6 App Store ratings)
When to Choose Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Maya Mobile is a well-established mid-range provider since 2015 with the best customer support in the eSIM market — 24/7 availability with ~5 minute response times and a 100% money-back guarantee. The premium pricing and data routing latency are drawbacks, but for travelers who want peace of mind and responsive help when things go wrong, Maya is the safest bet.
Strengths
- Outstanding customer support with 24/7 availability and ~5 minute average response time (Trustpilot 4.6/5)
- 100% money-back guarantee for activation issues or trip cancellations
- No app required — simple QR code and one-tap iOS installation from the website
- Auto-renew option up to 180 days and China plans include a built-in VPN
Limitations
- Premium pricing tier ranked #33/38 providers — not a budget option
- Internet traffic routed through distant countries causes latency for video calls and banking apps
- Unlimited plan speeds reduced to 256-512 kbps after high-speed data cap is reached
