Ubigi Review
Ubigi is a premium, enterprise-grade eSIM powered by Transatel's two decades of telecom experience. It delivers the fastest tested speeds and a unique single-profile approach that avoids reinstalling eSIMs for each trip. The dated app and slow email-only support are notable weaknesses, but for performance-focused travelers, Ubigi is hard to beat on network quality.
Ubigi Review
Ubigi is a premium, enterprise-grade eSIM powered by Transatel's two decades of telecom experience. It delivers the fastest tested speeds and a unique single-profile approach that avoids reinstalling eSIMs for each trip. The dated app and slow email-only support are notable weaknesses, but for performance-focused travelers, Ubigi is hard to beat on network quality.
Ubigi Review
Ubigi is a premium, enterprise-grade eSIM powered by Transatel's two decades of telecom experience. It delivers the fastest tested speeds and a unique single-profile approach that avoids reinstalling eSIMs for each trip. The dated app and slow email-only support are notable weaknesses, but for performance-focused travelers, Ubigi is hard to beat on network quality.
Ubigi Pros & Cons
Pros
- Fastest eSIM tested overall with enterprise-grade network performance and strong 5G support
- Single eSIM profile that works across all destinations — install once, activate plans as needed
- Hotspot tethering support and unique virtual IP address feature for geo-restricted content
- Recurring monthly and yearly subscription plans ideal for frequent travelers
Cons
- Dated app and website feel significantly less polished than competitors like Airalo or Saily
- Customer support is email-only with 24+ hour response times and no live chat option
- Android experience much less polished than iOS (3.8 vs 4.6 App Store ratings)
Overview
Ubigi is the travel eSIM that tech enthusiasts and business travelers quietly swear by while everyone else has never heard of it. Powered by Transatel, a telecom infrastructure company with over two decades of enterprise experience, Ubigi consistently delivers the fastest network speeds in independent testing and a unique single-profile architecture that sets it apart from every other consumer eSIM provider. Install once, buy plans as needed, never reinstall -- that workflow alone makes Ubigi worth considering for frequent travelers.
The enterprise DNA shows in the product's strengths and weaknesses. Network performance is outstanding, 5G support is robust, and features like virtual IP addresses and hotspot tethering cater to power users. But the consumer-facing experience feels like an afterthought: the app and website are dated, customer support is email-only with multi-day response times, and the Android app significantly underperforms its iOS counterpart. Ubigi is a superb connectivity engine wrapped in a subpar user experience, and whether that trade-off works for you depends on how much you value raw performance over polish.
Features Deep-Dive
Enterprise-Grade Network Performance
Ubigi consistently ranks first or second in independent speed tests across major eSIM comparison studies. The Transatel backbone provides direct carrier interconnections rather than the reseller arrangements most consumer eSIMs rely on, which translates to lower latency, faster downloads, and more consistent performance across different countries. 5G support is available in destinations where the technology is deployed, and Ubigi is among the few providers actively building out its 5G coverage map.
The practical impact is most noticeable for bandwidth-intensive tasks. Video calls run smoother, large file uploads complete faster, and streaming quality holds steady in congested areas where other eSIMs start buffering. For business travelers who rely on video conferencing from hotel rooms or remote workers who need to upload deliverables from cafes abroad, Ubigi's speed advantage is not theoretical -- it materially affects productivity.
Single-Profile Architecture
Most eSIM providers require you to install a new eSIM profile for each trip or destination. Ubigi takes a fundamentally different approach: you install one eSIM profile that persists permanently on your device, and you simply purchase and activate new data plans within that profile as needed. This means no QR code scanning, no reinstallation, and no juggling multiple eSIM slots when you travel to a new country.
For frequent travelers, this architecture eliminates significant friction. Instead of managing a growing collection of inactive eSIM profiles on your phone (some devices limit the number of stored profiles), you maintain a single Ubigi profile and buy data on demand. The profile activates automatically when you arrive in a covered destination, and you can pre-purchase plans before departure. Over time, this streamlined workflow saves meaningful time compared to the install-activate-delete cycle of traditional eSIM providers.
Hotspot Tethering and Virtual IP
Ubigi supports hotspot tethering on all plans, allowing you to share your mobile data connection with laptops, tablets, and other devices. This is particularly valuable for business travelers who need laptop connectivity in locations without reliable Wi-Fi. The tethering performance benefits from Ubigi's superior network speeds, making it practical even for bandwidth-demanding tasks like video calls on a laptop.
The virtual IP address feature is less commonly discussed but genuinely useful. It allows you to route your traffic through a specific geographic IP, which can help access region-locked content and services while abroad. Unlike a VPN, which adds encryption overhead and typically slows your connection, Ubigi's virtual IP operates at the network level with minimal performance impact. This feature is unique among travel eSIM providers and speaks to Ubigi's enterprise networking roots.
Pricing Analysis
Ubigi's pricing falls in the premium tier, reflecting its enterprise-grade infrastructure. One-time data plans typically cost $3-8 per GB depending on destination and volume, which is 20-40% more expensive than budget providers like Saily and Airalo. A 3GB Europe plan runs approximately $15-20, while 10GB plans cost $35-45. These prices are not outrageous, but they are noticeable compared to the market midpoint.
Where Ubigi's pricing becomes more competitive is through its subscription options. Monthly and annual plans offer recurring data allocations at reduced per-GB rates, which are ideal for frequent travelers who use eSIM data regularly. A monthly subscription with 5GB of global data runs roughly $20-25 per month -- cheaper per-GB than buying individual plans and more convenient than purchasing new data before each trip.
The speed premium is worth evaluating honestly. If you primarily use your phone for messaging, navigation, and light browsing, Ubigi's faster speeds will not meaningfully improve your experience compared to a $5 Airalo plan. But if you regularly need reliable video calling, large uploads, or tethered laptop connectivity, the performance difference justifies the cost premium.
Who Is This For?
Ubigi works best for:
- Business travelers who need reliable video conferencing and cannot afford dropped calls or buffering during client presentations. Ubigi's fastest-in-class speeds and low latency make it the most dependable choice for professional use cases abroad.
- Frequent travelers who value a persistent eSIM profile and want to avoid the reinstall-every-trip workflow of other providers. If you travel internationally monthly or more, Ubigi's single-profile architecture saves cumulative time and hassle.
- Power users who need tethering and advanced features like virtual IP addresses. Ubigi is the only travel eSIM that combines top-tier speeds with enterprise-grade networking features in a consumer product.
Who Should NOT Use This
Ubigi might not be the right choice if:
- You prioritize app experience and customer support: Ubigi's app feels several years behind competitors like Airalo and Saily, and the email-only support with 24+ hour response times is frustrating when you need immediate help activating your eSIM in a foreign country. If support quality matters to you, Maya Mobile or Holafly are significantly better.
- You are on a tight budget: At 20-40% above market average pricing, Ubigi is a poor choice for budget travelers. Saily and Airalo offer comparable coverage at meaningfully lower prices, and the speed difference is irrelevant for light data usage.
- You use Android: Ubigi's Android app is rated 3.8 stars compared to 4.6 on iOS, reflecting a genuinely inferior experience. Setup issues, connectivity bugs, and inconsistent feature parity make Android a second-class platform for Ubigi. Android users are better served by Airalo or Saily.
Bottom Line
Ubigi is the performance king of travel eSIMs, delivering the fastest speeds, lowest latency, and most technically sophisticated feature set in the market. The single-profile architecture is a genuine innovation that competitors should copy. But the dated app, poor customer support, and premium pricing make it a specialist choice rather than a mainstream recommendation. If speed and reliability are your top priorities and you can tolerate the rough edges, Ubigi is unmatched.
FAQ
How does Ubigi's single-profile system work?
You install one eSIM profile on your device, and it stays there permanently. When you want data in a new country, you simply purchase a plan through the app or website, and it activates within your existing profile. No new QR codes, no reinstallation, no profile management. Your phone can store the Ubigi profile alongside your home carrier SIM indefinitely, ready to activate whenever you travel.
Is Ubigi's speed advantage noticeable in real-world use?
For basic browsing, messaging, and navigation, probably not -- most eSIM providers deliver adequate speeds for these tasks. The difference becomes apparent during video calls (smoother video, fewer drops), large file transfers (noticeably faster uploads and downloads), and tethered laptop use (more responsive browsing and streaming). If your travel data usage is primarily messaging and maps, the speed premium may not justify the higher cost.
Does Ubigi support 5G?
Yes, Ubigi supports 5G in destinations where 5G networks are available through its carrier partners. Your device must be 5G-capable, and coverage varies by country and city. In areas without 5G coverage, Ubigi automatically falls back to 4G LTE. Ubigi is among the most proactive eSIM providers in expanding its 5G footprint, but real-world 5G availability still depends heavily on local carrier infrastructure.
Who Is Ubigi Best For?
Tech-savvy travelers and business users who prioritize raw network speed and a single reusable eSIM profile
The Bottom Line
Ubigi is a premium, enterprise-grade eSIM powered by Transatel's two decades of telecom experience. It delivers the fastest tested speeds and a unique single-profile approach that avoids reinstalling eSIMs for each trip. The dated app and slow email-only support are notable weaknesses, but for performance-focused travelers, Ubigi is hard to beat on network quality.
Try Ubigi TodayKey Specs
Scoring Breakdown
Number of supported countries/destinations, quality of regional/global plans, carrier partnerships
Price per GB across typical destinations, plan flexibility, free trials or credits
Unlimited plans availability, throttling policies, hotspot/tethering support, data caps
Ease of setup and activation, app quality (iOS/Android), QR code and manual install options, top-up ease
Speed (4G/5G support), carrier diversity, reliability in urban and rural areas, latency
24/7 availability, response time, support channels (live chat, email, phone), refund policy