Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Innago
Small landlords who want a genuinely free, no-strings-attached platform with solid customer support
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Propertyware dominates the single-family rental management niche with powerful reporting and customization. However, reliability issues, a steep learning curve, and high minimums make it a poor fit for small landlords or those expecting a plug-and-play experience.
Strengths
- Purpose-built for single-family property management — the industry leader in this niche
- Best-in-class reporting module with highly customizable reports and custom fields
- Open API and flexible workflows for tailoring the platform to specific operations
- Transparent, publicly listed pricing with clear tier breakdowns
Limitations
- Steep learning curve with persistent bugs and slow resolution times reported by users
- $250/month minimum plus implementation fees make it expensive for smaller portfolios
- Performance issues and system crashes frustrate daily users
When to Choose Innago
Small landlords who want a genuinely free, no-strings-attached platform with solid customer support
Innago is the most truly free option in property management software — there are no paid tiers to upsell you into, just optional per-use fees for screening and payments. The trade-off is fewer advanced features and less polish than subscription tools. Its standout is personal customer support at no cost.
Strengths
- 100% free for landlords with no paid tiers — every core feature is available at no cost
- Dedicated personal account representatives and responsive support, even on the free plan
- Full-featured: lease e-signing, maintenance portal, automated payment reminders, and financial reporting
- Unlimited file storage and no property count limits
Limitations
- Limited customization for rental applications and screening questions
- Fewer integrations and less listing syndication reach than TurboTenant or Avail
- Some users report payment processing delays and occasional bugs
