Too Close to Call
Entrata logo

Entrata

8.1

Large institutional property management companies and REITs managing thousands of multifamily units who need a fully integrated enterprise platform

VS
Rent Manager logo

Rent Manager

8.1

Mid-to-large property managers with diverse, mixed-use portfolios who need deep customization and enterprise-grade accounting

Sarah Chen
Sarah Chen

Score Comparison

Criteria
Entrata
Rent Manager
Overall Score
8.1
8.1
Core Features
9.5
9.5
Accounting & Reporting
9.0
9.5
Ease of Use
6.5
6.0
Pricing & Value
4.5
6.0
Tenant & Owner Portals
9.5
8.0
Integrations
9.0
8.0
Scalability
10.0
9.5
Customer Support
6.0
8.5

Pricing & Features

Specification
Entrata
Rent Manager
Starting Price
Custom Pricing
$200/mo
Pricing Model
Subscription
Subscription

Making Your Decision

Entrata logo

When to Choose Entrata

Large institutional property management companies and REITs managing thousands of multifamily units who need a fully integrated enterprise platform

Entrata is the enterprise heavyweight of property management software, offering the most comprehensive natively-integrated platform on the market. Its lack of pricing transparency and support issues mean it is overkill for anyone outside the large multifamily institutional segment, but for that audience it is often the platform of choice.

Strengths

  • Only fully native single-platform solution — websites, payments, CRM, and accounting all built in-house
  • Enterprise-grade scalability serving 20,000+ apartment communities nationwide
  • Best-in-class tenant and owner portals with deep CRM-like prospect tracking
  • Open API and comprehensive integration ecosystem for institutional workflows

Limitations

  • No pricing transparency — requires contacting sales for custom enterprise quotes
  • Slow customer support is the most commonly cited complaint across reviews
  • Platform performance issues — slow page and document loading reported by users
Rent Manager logo

When to Choose Rent Manager

Mid-to-large property managers with diverse, mixed-use portfolios who need deep customization and enterprise-grade accounting

Rent Manager is one of the most feature-rich and flexible property management systems available, backed by nearly four decades of development. Its power comes at the cost of a dated UI and a steep learning curve. Best for experienced operators managing diverse property types who need depth over simplicity.

Strengths

  • Extremely deep feature set with 450+ built-in reports and full double-entry accounting
  • Handles all property types — residential, commercial, self-storage, manufactured housing, and short-term stays
  • Dedicated customer success teams, Rent Manager University training, and comprehensive knowledge base
  • Longest track record in the industry (37+ years) with continuous modern development

Limitations

  • Interface feels dated with more clicks than necessary for everyday tasks
  • Steep learning curve — requires significant training investment for new teams
  • Add-on fees and per-user charges make total cost less transparent than advertised

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