Buildium Wins
Winner
Buildium logo

Buildium

8.1

Small to mid-size residential property managers (50-1,000 units) who want straightforward, all-in-one software that prioritizes ease of use

VS
Innago logo

Innago

7.3

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Sarah Chen
Sarah Chen

Score Comparison

Criteria
Buildium
Innago
Overall Score
8.1
7.3
Core Features
9.0
7.0
Accounting & Reporting
8.5
6.0
Ease of Use
8.0
8.5
Pricing & Value
7.0
10.0
Tenant & Owner Portals
8.5
7.0
Integrations
7.5
5.0
Scalability
8.0
6.0
Customer Support
7.5
8.0

Pricing & Features

Specification
Buildium
Innago
Starting Price
$62/mo
Free
Free Tier
Pricing Model
Subscription
Free

Making Your Decision

Buildium logo

When to Choose Buildium

Small to mid-size residential property managers (50-1,000 units) who want straightforward, all-in-one software that prioritizes ease of use

Buildium is one of the most accessible full-featured property management platforms, offering clean accounting and solid portals at a reasonable entry price. It is ideal for managers who need to get operational fast without heavy training, though the weak mobile app and growing costs at scale are real drawbacks.

Strengths

  • Comprehensive feature set with tenant screening, maintenance tracking, online leasing, and 1099 e-filing built in
  • Clean accounting with professional owner reports — fast onboarding without an accounting degree
  • Strong tenant and owner portals with excellent self-service capabilities
  • Ideal sweet spot for 50-1,000 unit residential portfolios

Limitations

  • Mobile app is notably weak — many desktop features are missing or difficult to use on mobile
  • Limited customization and third-party integrations can create data silos
  • Per-unit pricing escalates quickly as your portfolio grows, with frequent price increases reported
Innago logo

When to Choose Innago

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Innago is the most truly free option in property management software — there are no paid tiers to upsell you into, just optional per-use fees for screening and payments. The trade-off is fewer advanced features and less polish than subscription tools. Its standout is personal customer support at no cost.

Strengths

  • 100% free for landlords with no paid tiers — every core feature is available at no cost
  • Dedicated personal account representatives and responsive support, even on the free plan
  • Full-featured: lease e-signing, maintenance portal, automated payment reminders, and financial reporting
  • Unlimited file storage and no property count limits

Limitations

  • Limited customization for rental applications and screening questions
  • Fewer integrations and less listing syndication reach than TurboTenant or Avail
  • Some users report payment processing delays and occasional bugs

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