Which is better, Rentec Direct or Innago?

Rentec Direct scores higher overall with 7.8/10. Rentec Direct edges ahead with a higher overall score.

Innago vs Rentec Direct Comparison 2026

Rentec Direct Wins

Winner

Rentec Direct

7.8

Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support

Try Rentec Direct

Innago

7.3

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Try Innago

Sarah ChenSenior Software Analyst

Score Comparison

Criteria

Rentec Direct

Innago

Overall Score

7.8

7.3

Core Features

Rent collection, lease management, tenant screening, maintenance tracking completeness

8.5

7.0

Accounting & Reporting

Financial reports, tax preparation tools, bank integration, trust accounting

8.5

6.0

Ease of Use

Setup simplicity, interface design, learning curve, mobile app quality

7.0

8.5

Pricing & Value

Cost relative to features, free tier availability, transparent pricing, hidden fees

7.5

10.0

Tenant & Owner Portals

Tenant self-service capabilities, owner reporting, communication tools

7.5

7.0

Integrations

QuickBooks/Xero, payment processors, listing syndication, third-party ecosystem

7.0

5.0

Scalability

Growth from small to large portfolio, per-unit pricing tiers, multi-property support

7.5

6.0

Customer Support

Support channels (phone/chat/email), response time, onboarding assistance

9.0

8.0

Pricing & Features

Specification

Rentec Direct

Innago

Starting Price

$45/mo

Free

Free Tier

Pricing Model

Subscription

Free

Pricing Details

View Pricing

Making Your Decision

When to Choose Rentec Direct

Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support

Rentec Direct is the dependable workhorse of property management software. It lacks the modern polish of newer entrants but compensates with maturity, free tenant ACH payments, and consistently top-rated customer support. A solid choice for managers who prioritize reliability over flashy UI.

Strengths

Free ACH rent payments for tenants — no transaction fees, which saves landlords and tenants money
Trust accounting for professional property managers on the Rentec PM plan
Award-winning US-based customer support with phone, email, and live chat
Privately owned and debt-free since 2007 — no investor-driven cost-cutting

Limitations

UI/UX feels dated compared to newer competitors like DoorLoop and TenantCloud
No free tier and the $45/mo starting price is higher than budget alternatives
Per-unit pricing can get expensive at scale, though still competitive

When to Choose Innago

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Innago is the most truly free option in property management software — there are no paid tiers to upsell you into, just optional per-use fees for screening and payments. The trade-off is fewer advanced features and less polish than subscription tools. Its standout is personal customer support at no cost.

Strengths

100% free for landlords with no paid tiers — every core feature is available at no cost
Dedicated personal account representatives and responsive support, even on the free plan
Full-featured: lease e-signing, maintenance portal, automated payment reminders, and financial reporting
Unlimited file storage and no property count limits

Limitations

Limited customization for rental applications and screening questions
Fewer integrations and less listing syndication reach than TurboTenant or Avail
Some users report payment processing delays and occasional bugs

Ready to Get Started?

Rentec Direct

Score: 7.8

Try Rentec Direct Read Full Review

Innago

Score: 7.3

Try Innago Read Full Review