Innago Wins
Winner
Innago logo

Innago

7.3

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

VS
Hemlane logo

Hemlane

7.0

Remote or out-of-state landlords who want software-plus-services without hiring a full-service property manager

Sarah Chen
Sarah Chen

Score Comparison

Criteria
Innago
Hemlane
Overall Score
7.3
7.0
Core Features
7.0
7.5
Accounting & Reporting
6.0
6.0
Ease of Use
8.5
7.5
Pricing & Value
10.0
7.5
Tenant & Owner Portals
7.0
7.0
Integrations
5.0
5.5
Scalability
6.0
7.0
Customer Support
8.0
8.0

Pricing & Features

Specification
Innago
Hemlane
Starting Price
Free
Free / $30/mo
Free Tier
Pricing Model
Free
Freemium

Making Your Decision

Innago logo

When to Choose Innago

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Innago is the most truly free option in property management software — there are no paid tiers to upsell you into, just optional per-use fees for screening and payments. The trade-off is fewer advanced features and less polish than subscription tools. Its standout is personal customer support at no cost.

Strengths

  • 100% free for landlords with no paid tiers — every core feature is available at no cost
  • Dedicated personal account representatives and responsive support, even on the free plan
  • Full-featured: lease e-signing, maintenance portal, automated payment reminders, and financial reporting
  • Unlimited file storage and no property count limits

Limitations

  • Limited customization for rental applications and screening questions
  • Fewer integrations and less listing syndication reach than TurboTenant or Avail
  • Some users report payment processing delays and occasional bugs
Hemlane logo

When to Choose Hemlane

Remote or out-of-state landlords who want software-plus-services without hiring a full-service property manager

Hemlane's hybrid model is genuinely unique — it fills the gap between DIY software and full-service management with optional human support for repairs, showings, and tenant communication. The free tier is a strong entry point, but per-unit costs on higher tiers are steep for larger portfolios.

Strengths

  • Unique hybrid management model — combines DIY software with optional local agents and 24/7 repair coordinators
  • Free-forever Starter tier with rent collection, applicant tracking, and basic screening
  • Complete plan includes a dedicated property management assistant for tenant communications
  • 100% of rent reaches owners with no hidden deductions on any plan

Limitations

  • Per-unit pricing on paid tiers ($2-$58/unit + base fee) gets expensive for larger portfolios
  • Smaller user base than competitors means fewer community resources and integrations
  • Accounting features are basic compared to dedicated platforms like Buildium or Rentec Direct

Ready to Get Started?