DoorLoop Wins
Winner
DoorLoop logo

DoorLoop

8.2

Tech-forward property managers with mid-to-large portfolios who want the most polished modern interface and AI-powered features

VS
Innago logo

Innago

7.3

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Sarah Chen
Sarah Chen

Score Comparison

Criteria
DoorLoop
Innago
Overall Score
8.2
7.3
Core Features
8.5
7.0
Accounting & Reporting
8.0
6.0
Ease of Use
9.5
8.5
Pricing & Value
6.5
10.0
Tenant & Owner Portals
8.5
7.0
Integrations
8.0
5.0
Scalability
8.0
6.0
Customer Support
8.5
8.0

Pricing & Features

Specification
DoorLoop
Innago
Starting Price
$59/mo
Free
Free Tier
Pricing Model
Subscription
Free

Making Your Decision

DoorLoop logo

When to Choose DoorLoop

Tech-forward property managers with mid-to-large portfolios who want the most polished modern interface and AI-powered features

DoorLoop is the premium, design-first option for property management. Its modern interface and AI features justify the higher price for managers who value UX and are willing to pay for it. The per-unit surcharge and feature gating on lower tiers make it the most expensive choice for small landlords.

Strengths

  • Highest-rated user interface in the category — #1 on G2 with 4.89/5 from 1,800+ reviews
  • AI-powered features including AI Assistant and AI Inspections ahead of competitors on the AI curve
  • Handles residential, commercial, student housing, affordable housing, and HOAs in one platform
  • Strong integration ecosystem via Zapier and open API with QuickBooks sync

Limitations

  • Most expensive option in this tier — $59/mo base plus $3/unit surcharge adds up quickly
  • Key features like free eSignatures, free ACH, and API access locked behind Premium plan ($169/mo)
  • Youngest platform (launched 2021) with less proven track record despite heavy VC funding
Innago logo

When to Choose Innago

Small landlords who want a genuinely free, no-strings-attached platform with solid customer support

Innago is the most truly free option in property management software — there are no paid tiers to upsell you into, just optional per-use fees for screening and payments. The trade-off is fewer advanced features and less polish than subscription tools. Its standout is personal customer support at no cost.

Strengths

  • 100% free for landlords with no paid tiers — every core feature is available at no cost
  • Dedicated personal account representatives and responsive support, even on the free plan
  • Full-featured: lease e-signing, maintenance portal, automated payment reminders, and financial reporting
  • Unlimited file storage and no property count limits

Limitations

  • Limited customization for rental applications and screening questions
  • Fewer integrations and less listing syndication reach than TurboTenant or Avail
  • Some users report payment processing delays and occasional bugs

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