Innago
Small landlords who want a genuinely free, no-strings-attached platform with solid customer support
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Innago
Small landlords who want a genuinely free, no-strings-attached platform with solid customer support
Innago is the most truly free option in property management software — there are no paid tiers to upsell you into, just optional per-use fees for screening and payments. The trade-off is fewer advanced features and less polish than subscription tools. Its standout is personal customer support at no cost.
Strengths
- 100% free for landlords with no paid tiers — every core feature is available at no cost
- Dedicated personal account representatives and responsive support, even on the free plan
- Full-featured: lease e-signing, maintenance portal, automated payment reminders, and financial reporting
- Unlimited file storage and no property count limits
Limitations
- Limited customization for rental applications and screening questions
- Fewer integrations and less listing syndication reach than TurboTenant or Avail
- Some users report payment processing delays and occasional bugs
When to Choose Avail
First-time DIY landlords with fewer than 10 units who value simplicity and Realtor.com listing syndication
Avail is a solid, beginner-friendly platform with a generous free tier and strong listing reach via the Realtor.com ecosystem. However, the per-unit pricing model makes it progressively less economical as your portfolio grows, and the lack of a mobile app is a notable gap.
Strengths
- Backed by Realtor.com with automatic listing syndication to 20+ rental sites
- Strong free plan with state-specific lease templates, Autopay, and rent collection
- Clean, simple interface designed for first-time DIY landlords
- Tenant screening with TransUnion credit, background, and eviction reports
Limitations
- Per-unit pricing ($9/unit/month) gets expensive as portfolios grow — 10 units is $90/month
- No dedicated mobile app — web-only access frustrates landlords managing on the go
- Inconsistent customer support quality with limited response channels
