Score Comparison
Criteria
Zoho CRM
Nimble
Overall Score
8.0
6.8
Ease of Use
7.5
7.8
Features
8.5
6.0
Integrations
7.5
6.5
Pricing/Value
9.0
6.5
Support
7.0
7.0
Pricing & Features
Specification
Zoho CRM
Nimble
Starting Price
Free / $14/mo
$25/mo
Free Tier
Pricing Model
Freemium
Subscription
Making Your Decision
When to Choose Zoho CRM
Budget-conscious businesses wanting enterprise features at small business prices
Zoho CRM delivers remarkable value with a feature set that punches well above its price point, especially for businesses already using other Zoho applications or seeking a cost-effective Salesforce alternative.
Strengths
- Exceptional value with competitive pricing across all tiers
- Deep integration with 45+ Zoho suite applications
- Comprehensive feature set rivaling enterprise CRMs
- AI assistant (Zia) included in higher tiers
Limitations
- Interface can feel dated compared to newer competitors
- Learning curve steeper than simpler alternatives
- Third-party integrations not as seamless as native Zoho apps
When to Choose Nimble
Solo entrepreneurs and small teams focused on relationship building through social selling
Nimble excels as a social CRM for solopreneurs and small teams who build relationships through social media, though its limited pipeline features make it less suitable for traditional sales processes.
Strengths
- Strong social media profile enrichment
- Simple contact management approach
- Works within email and social platforms via browser extension
- Good for networking-focused businesses
Limitations
- Pipeline and deal management relatively basic
- Limited automation compared to modern CRMs
- Not suitable for complex sales processes
