Freshsales Wins
Winner
Freshsales
7.8
Small businesses wanting built-in communication tools and AI features at an affordable price
VS
Score Comparison
Criteria
Freshsales
Nimble
Overall Score
7.8
6.8
Ease of Use
8.5
7.8
Features
7.8
6.0
Integrations
7.0
6.5
Pricing/Value
8.0
6.5
Support
7.5
7.0
Pricing & Features
Specification
Freshsales
Nimble
Starting Price
Free / $15/mo
$25/mo
Free Tier
Pricing Model
Freemium
Subscription
Making Your Decision
When to Choose Freshsales
Small businesses wanting built-in communication tools and AI features at an affordable price
Freshsales stands out with its built-in phone and email capabilities plus AI-powered insights, offering excellent value for small teams wanting communication tools integrated directly into their CRM.
Strengths
- Built-in phone and email with no additional cost
- AI-powered lead scoring and deal insights (Freddy AI)
- Clean, modern interface with quick setup
- Strong integration with Freshworks suite
Limitations
- Third-party integrations more limited than leaders
- Reporting capabilities basic on lower tiers
- Workflow automation has learning curve
When to Choose Nimble
Solo entrepreneurs and small teams focused on relationship building through social selling
Nimble excels as a social CRM for solopreneurs and small teams who build relationships through social media, though its limited pipeline features make it less suitable for traditional sales processes.
Strengths
- Strong social media profile enrichment
- Simple contact management approach
- Works within email and social platforms via browser extension
- Good for networking-focused businesses
Limitations
- Pipeline and deal management relatively basic
- Limited automation compared to modern CRMs
- Not suitable for complex sales processes
