Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Nomad
Short-trip travelers who want simple, reliable data with a loyalty program for repeat use
Nomad is a reliable, no-frills eSIM provider that balances decent coverage across 200+ destinations with a simple interface and loyalty rewards. It won't blow you away with features, but it does the basics well. Best suited for travelers who want straightforward data plans without unnecessary complexity.
Strengths
- Easy one-tap install with QR code and manual options plus a clean, intuitive interface
- Loyalty points program rewards repeat customers with discounts on future plans
- Good top-up capability prevents mid-trip data depletion with easy in-app purchases
- Regional and global plan bundles work well for multi-country travelers
Limitations
- Data-only with no hotspot support and no voice or SMS capabilities
- Throttling on unlimited plans kicks in after just 1-2GB daily usage
- Inconsistent coverage reported in certain areas including parts of Vietnam and rural Florida
When to Choose Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Maya Mobile is a well-established mid-range provider since 2015 with the best customer support in the eSIM market — 24/7 availability with ~5 minute response times and a 100% money-back guarantee. The premium pricing and data routing latency are drawbacks, but for travelers who want peace of mind and responsive help when things go wrong, Maya is the safest bet.
Strengths
- Outstanding customer support with 24/7 availability and ~5 minute average response time (Trustpilot 4.6/5)
- 100% money-back guarantee for activation issues or trip cancellations
- No app required — simple QR code and one-tap iOS installation from the website
- Auto-renew option up to 180 days and China plans include a built-in VPN
Limitations
- Premium pricing tier ranked #33/38 providers — not a budget option
- Internet traffic routed through distant countries causes latency for video calls and banking apps
- Unlimited plan speeds reduced to 256-512 kbps after high-speed data cap is reached
