Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Flexiroam
Group travelers who want to share data without hotspot battery drain, especially in Asia-Pacific destinations
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Maya Mobile is a well-established mid-range provider since 2015 with the best customer support in the eSIM market — 24/7 availability with ~5 minute response times and a 100% money-back guarantee. The premium pricing and data routing latency are drawbacks, but for travelers who want peace of mind and responsive help when things go wrong, Maya is the safest bet.
Strengths
- Outstanding customer support with 24/7 availability and ~5 minute average response time (Trustpilot 4.6/5)
- 100% money-back guarantee for activation issues or trip cancellations
- No app required — simple QR code and one-tap iOS installation from the website
- Auto-renew option up to 180 days and China plans include a built-in VPN
Limitations
- Premium pricing tier ranked #33/38 providers — not a budget option
- Internet traffic routed through distant countries causes latency for video calls and banking apps
- Unlimited plan speeds reduced to 256-512 kbps after high-speed data cap is reached
When to Choose Flexiroam
Group travelers who want to share data without hotspot battery drain, especially in Asia-Pacific destinations
Flexiroam is a veteran Malaysian-founded provider with the unique FlexiShare data-sharing feature that lets travel companions share data via the app — no other eSIM provider offers this. Smart data management features like rollover and auto-stacking add convenience. However, mid-to-premium pricing and inconsistent connectivity in some regions prevent it from standing out in an increasingly competitive market.
Strengths
- FlexiShare data-sharing lets travel companions share data without battery-draining hotspot tethering (unique)
- Extensive carrier network with 520+ operators across 200+ countries
- Smart data management features: Flexi Roll (rollover), Flexi Stack (auto plan switching), Flexi Start (delayed activation)
- Website available in 50+ languages with pricing displayed in 7 currencies
Limitations
- Mid-to-premium pricing that is more expensive than Airalo and Saily for solo travelers
- Inconsistent user experience with patchy connectivity reported in some European cities
- Unlimited plans throttled after 3GB daily usage; partner networks not disclosed on plan pages
