Airalo
Budget travelers on short trips who want the widest plan selection and per-GB value across 200+ countries
Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Airalo
Budget travelers on short trips who want the widest plan selection and per-GB value across 200+ countries
Airalo is the Amazon of travel eSIMs — the largest marketplace with unmatched plan variety across 200+ countries. Its per-GB pricing is hard to beat for light-to-moderate data users, and the Discover+ plan uniquely adds calls and SMS. The lack of unlimited data and inconsistent customer support keep it from perfection, but for flexibility and value, Airalo remains the market leader.
Strengths
- Largest eSIM marketplace with 200+ countries and massive plan variety (local, regional, global)
- Affordable pricing starting at ~$3.50/1GB with the cheapest per-GB rates for small data packs
- Intuitive app with loyalty rewards program (Airmoney) and easy setup process
- Global Discover+ plan uniquely supports calls and SMS alongside data
Limitations
- No unlimited data plans — data cuts off abruptly when depleted
- Customer support over-reliant on AI chatbots with a stingy refund policy (Trustpilot 3.7/5)
- Initial connectivity can take up to 30 minutes in new destinations
When to Choose Maya Mobile
Travelers who value responsive customer support, consumer protection guarantees, and hassle-free setup
Maya Mobile is a well-established mid-range provider since 2015 with the best customer support in the eSIM market — 24/7 availability with ~5 minute response times and a 100% money-back guarantee. The premium pricing and data routing latency are drawbacks, but for travelers who want peace of mind and responsive help when things go wrong, Maya is the safest bet.
Strengths
- Outstanding customer support with 24/7 availability and ~5 minute average response time (Trustpilot 4.6/5)
- 100% money-back guarantee for activation issues or trip cancellations
- No app required — simple QR code and one-tap iOS installation from the website
- Auto-renew option up to 180 days and China plans include a built-in VPN
Limitations
- Premium pricing tier ranked #33/38 providers — not a budget option
- Internet traffic routed through distant countries causes latency for video calls and banking apps
- Unlimited plan speeds reduced to 256-512 kbps after high-speed data cap is reached
