Rentec Direct
Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support
Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Rentec Direct
Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support
Rentec Direct is the dependable workhorse of property management software. It lacks the modern polish of newer entrants but compensates with maturity, free tenant ACH payments, and consistently top-rated customer support. A solid choice for managers who prioritize reliability over flashy UI.
Strengths
- Free ACH rent payments for tenants — no transaction fees, which saves landlords and tenants money
- Trust accounting for professional property managers on the Rentec PM plan
- Award-winning US-based customer support with phone, email, and live chat
- Privately owned and debt-free since 2007 — no investor-driven cost-cutting
Limitations
- UI/UX feels dated compared to newer competitors like DoorLoop and TenantCloud
- No free tier and the $45/mo starting price is higher than budget alternatives
- Per-unit pricing can get expensive at scale, though still competitive
When to Choose Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Propertyware dominates the single-family rental management niche with powerful reporting and customization. However, reliability issues, a steep learning curve, and high minimums make it a poor fit for small landlords or those expecting a plug-and-play experience.
Strengths
- Purpose-built for single-family property management — the industry leader in this niche
- Best-in-class reporting module with highly customizable reports and custom fields
- Open API and flexible workflows for tailoring the platform to specific operations
- Transparent, publicly listed pricing with clear tier breakdowns
Limitations
- Steep learning curve with persistent bugs and slow resolution times reported by users
- $250/month minimum plus implementation fees make it expensive for smaller portfolios
- Performance issues and system crashes frustrate daily users