Rentec Direct Wins
Winner
Rentec Direct logo

Rentec Direct

7.8

Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support

VS
Propertyware logo

Propertyware

7.4

Established single-family property management companies with 250+ units that need deep reporting and customization

Sarah Chen
Sarah Chen

Score Comparison

Criteria
Rentec Direct
Propertyware
Overall Score
7.8
7.4
Core Features
8.5
8.5
Accounting & Reporting
8.5
8.5
Ease of Use
7.0
6.0
Pricing & Value
7.5
5.5
Tenant & Owner Portals
7.5
7.5
Integrations
7.0
7.5
Scalability
7.5
9.0
Customer Support
9.0
6.5

Pricing & Features

Specification
Rentec Direct
Propertyware
Starting Price
$45/mo
$250/mo
Pricing Model
Subscription
Subscription

Making Your Decision

Rentec Direct logo

When to Choose Rentec Direct

Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support

Rentec Direct is the dependable workhorse of property management software. It lacks the modern polish of newer entrants but compensates with maturity, free tenant ACH payments, and consistently top-rated customer support. A solid choice for managers who prioritize reliability over flashy UI.

Strengths

  • Free ACH rent payments for tenants — no transaction fees, which saves landlords and tenants money
  • Trust accounting for professional property managers on the Rentec PM plan
  • Award-winning US-based customer support with phone, email, and live chat
  • Privately owned and debt-free since 2007 — no investor-driven cost-cutting

Limitations

  • UI/UX feels dated compared to newer competitors like DoorLoop and TenantCloud
  • No free tier and the $45/mo starting price is higher than budget alternatives
  • Per-unit pricing can get expensive at scale, though still competitive
Propertyware logo

When to Choose Propertyware

Established single-family property management companies with 250+ units that need deep reporting and customization

Propertyware dominates the single-family rental management niche with powerful reporting and customization. However, reliability issues, a steep learning curve, and high minimums make it a poor fit for small landlords or those expecting a plug-and-play experience.

Strengths

  • Purpose-built for single-family property management — the industry leader in this niche
  • Best-in-class reporting module with highly customizable reports and custom fields
  • Open API and flexible workflows for tailoring the platform to specific operations
  • Transparent, publicly listed pricing with clear tier breakdowns

Limitations

  • Steep learning curve with persistent bugs and slow resolution times reported by users
  • $250/month minimum plus implementation fees make it expensive for smaller portfolios
  • Performance issues and system crashes frustrate daily users

Ready to Get Started?

Rentec Direct logo

Rentec Direct

Score: 7.8
Propertyware logo

Propertyware

Score: 7.4