Rentec Direct Wins
Winner
Rentec Direct logo

Rentec Direct

7.8

Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support

VS
Avail logo

Avail

6.8

First-time DIY landlords with fewer than 10 units who value simplicity and Realtor.com listing syndication

Sarah Chen
Sarah Chen

Score Comparison

Criteria
Rentec Direct
Avail
Overall Score
7.8
6.8
Core Features
8.5
7.0
Accounting & Reporting
8.5
5.5
Ease of Use
7.0
8.5
Pricing & Value
7.5
8.0
Tenant & Owner Portals
7.5
7.0
Integrations
7.0
5.5
Scalability
7.5
5.5
Customer Support
9.0
6.0

Pricing & Features

Specification
Rentec Direct
Avail
Starting Price
$45/mo
Free / $9/mo
Free Tier
Pricing Model
Subscription
Freemium

Making Your Decision

Rentec Direct logo

When to Choose Rentec Direct

Professional property managers who need trust accounting, free tenant ACH payments, and reliable US-based customer support

Rentec Direct is the dependable workhorse of property management software. It lacks the modern polish of newer entrants but compensates with maturity, free tenant ACH payments, and consistently top-rated customer support. A solid choice for managers who prioritize reliability over flashy UI.

Strengths

  • Free ACH rent payments for tenants — no transaction fees, which saves landlords and tenants money
  • Trust accounting for professional property managers on the Rentec PM plan
  • Award-winning US-based customer support with phone, email, and live chat
  • Privately owned and debt-free since 2007 — no investor-driven cost-cutting

Limitations

  • UI/UX feels dated compared to newer competitors like DoorLoop and TenantCloud
  • No free tier and the $45/mo starting price is higher than budget alternatives
  • Per-unit pricing can get expensive at scale, though still competitive
Avail logo

When to Choose Avail

First-time DIY landlords with fewer than 10 units who value simplicity and Realtor.com listing syndication

Avail is a solid, beginner-friendly platform with a generous free tier and strong listing reach via the Realtor.com ecosystem. However, the per-unit pricing model makes it progressively less economical as your portfolio grows, and the lack of a mobile app is a notable gap.

Strengths

  • Backed by Realtor.com with automatic listing syndication to 20+ rental sites
  • Strong free plan with state-specific lease templates, Autopay, and rent collection
  • Clean, simple interface designed for first-time DIY landlords
  • Tenant screening with TransUnion credit, background, and eviction reports

Limitations

  • Per-unit pricing ($9/unit/month) gets expensive as portfolios grow — 10 units is $90/month
  • No dedicated mobile app — web-only access frustrates landlords managing on the go
  • Inconsistent customer support quality with limited response channels

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