Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Hemlane
Remote or out-of-state landlords who want software-plus-services without hiring a full-service property manager
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Propertyware dominates the single-family rental management niche with powerful reporting and customization. However, reliability issues, a steep learning curve, and high minimums make it a poor fit for small landlords or those expecting a plug-and-play experience.
Strengths
- Purpose-built for single-family property management — the industry leader in this niche
- Best-in-class reporting module with highly customizable reports and custom fields
- Open API and flexible workflows for tailoring the platform to specific operations
- Transparent, publicly listed pricing with clear tier breakdowns
Limitations
- Steep learning curve with persistent bugs and slow resolution times reported by users
- $250/month minimum plus implementation fees make it expensive for smaller portfolios
- Performance issues and system crashes frustrate daily users
When to Choose Hemlane
Remote or out-of-state landlords who want software-plus-services without hiring a full-service property manager
Hemlane's hybrid model is genuinely unique — it fills the gap between DIY software and full-service management with optional human support for repairs, showings, and tenant communication. The free tier is a strong entry point, but per-unit costs on higher tiers are steep for larger portfolios.
Strengths
- Unique hybrid management model — combines DIY software with optional local agents and 24/7 repair coordinators
- Free-forever Starter tier with rent collection, applicant tracking, and basic screening
- Complete plan includes a dedicated property management assistant for tenant communications
- 100% of rent reaches owners with no hidden deductions on any plan
Limitations
- Per-unit pricing on paid tiers ($2-$58/unit + base fee) gets expensive for larger portfolios
- Smaller user base than competitors means fewer community resources and integrations
- Accounting features are basic compared to dedicated platforms like Buildium or Rentec Direct
