Entrata Wins
Winner
Entrata logo

Entrata

8.1

Large institutional property management companies and REITs managing thousands of multifamily units who need a fully integrated enterprise platform

VS
TenantCloud logo

TenantCloud

7.6

Solo landlords and small-portfolio owners who want the lowest possible monthly cost with a modern, all-in-one platform

Sarah Chen
Sarah Chen

Score Comparison

Criteria
Entrata
TenantCloud
Overall Score
8.1
7.6
Core Features
9.5
8.0
Accounting & Reporting
9.0
7.0
Ease of Use
6.5
8.0
Pricing & Value
4.5
8.0
Tenant & Owner Portals
9.5
8.0
Integrations
9.0
7.0
Scalability
10.0
6.5
Customer Support
6.0
7.0

Pricing & Features

Specification
Entrata
TenantCloud
Starting Price
Custom Pricing
$15/mo
Pricing Model
Subscription
Subscription

Making Your Decision

Entrata logo

When to Choose Entrata

Large institutional property management companies and REITs managing thousands of multifamily units who need a fully integrated enterprise platform

Entrata is the enterprise heavyweight of property management software, offering the most comprehensive natively-integrated platform on the market. Its lack of pricing transparency and support issues mean it is overkill for anyone outside the large multifamily institutional segment, but for that audience it is often the platform of choice.

Strengths

  • Only fully native single-platform solution — websites, payments, CRM, and accounting all built in-house
  • Enterprise-grade scalability serving 20,000+ apartment communities nationwide
  • Best-in-class tenant and owner portals with deep CRM-like prospect tracking
  • Open API and comprehensive integration ecosystem for institutional workflows

Limitations

  • No pricing transparency — requires contacting sales for custom enterprise quotes
  • Slow customer support is the most commonly cited complaint across reviews
  • Platform performance issues — slow page and document loading reported by users
TenantCloud logo

When to Choose TenantCloud

Solo landlords and small-portfolio owners who want the lowest possible monthly cost with a modern, all-in-one platform

TenantCloud is the budget entry point for property management software, offering a surprisingly complete feature set at $15/month. The trade-off is lease-count caps and lack of team seats on lower tiers, which means growing landlords will hit upgrade thresholds quickly.

Strengths

  • Lowest entry price for a full-featured property management platform at $15/month
  • Unlimited properties and units on all plans — only lease count varies by tier
  • Comprehensive feature set including screening, rent collection, maintenance, and listing syndication
  • QuickBooks Online sync and bank reconciliation available on Pro tier

Limitations

  • Lease limits per tier (Starter: 10, Growth: 30, Pro: 60) force upgrades as you grow
  • No team member seats on the Starter plan — solo landlords only on the cheapest tier
  • Tight storage limits on lower tiers (1 GB on Starter) can be restrictive

Ready to Get Started?