Entrata
Large institutional property management companies and REITs managing thousands of multifamily units who need a fully integrated enterprise platform
Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Entrata
Large institutional property management companies and REITs managing thousands of multifamily units who need a fully integrated enterprise platform
Entrata is the enterprise heavyweight of property management software, offering the most comprehensive natively-integrated platform on the market. Its lack of pricing transparency and support issues mean it is overkill for anyone outside the large multifamily institutional segment, but for that audience it is often the platform of choice.
Strengths
- Only fully native single-platform solution — websites, payments, CRM, and accounting all built in-house
- Enterprise-grade scalability serving 20,000+ apartment communities nationwide
- Best-in-class tenant and owner portals with deep CRM-like prospect tracking
- Open API and comprehensive integration ecosystem for institutional workflows
Limitations
- No pricing transparency — requires contacting sales for custom enterprise quotes
- Slow customer support is the most commonly cited complaint across reviews
- Platform performance issues — slow page and document loading reported by users
When to Choose Propertyware
Established single-family property management companies with 250+ units that need deep reporting and customization
Propertyware dominates the single-family rental management niche with powerful reporting and customization. However, reliability issues, a steep learning curve, and high minimums make it a poor fit for small landlords or those expecting a plug-and-play experience.
Strengths
- Purpose-built for single-family property management — the industry leader in this niche
- Best-in-class reporting module with highly customizable reports and custom fields
- Open API and flexible workflows for tailoring the platform to specific operations
- Transparent, publicly listed pricing with clear tier breakdowns
Limitations
- Steep learning curve with persistent bugs and slow resolution times reported by users
- $250/month minimum plus implementation fees make it expensive for smaller portfolios
- Performance issues and system crashes frustrate daily users
