Zoom Workplace
Teams that want the most widely adopted, AI-enhanced meeting platform with the broadest integration ecosystem
GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Zoom Workplace
Teams that want the most widely adopted, AI-enhanced meeting platform with the broadest integration ecosystem
Zoom Workplace remains the gold standard for video conferencing. AI Companion 3.0 adds meaningful intelligence to every meeting, the integration marketplace is unmatched, and it just works. The 40-minute free tier limit is annoying, but the paid plans offer exceptional value for the feature set.
Strengths
- AI Companion 3.0 with meeting summaries, smart chapters, and agentic workflows on all paid plans
- Industry-leading reliability and ease of use — the de facto standard for video meetings
- Massive integration marketplace with 2,500+ apps
- Generous free tier: 100 participants, 40-minute meetings
Limitations
- 40-minute limit on free group meetings remains a frustration
- AI Companion quality varies — summaries can miss nuance in complex discussions
- Full feature set requires Business plan or higher ($21.99/user/mo)
When to Choose GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
GoTo Meeting is a no-frills, reliable video conferencing tool that gets the job done. The AI Meeting Summary is a nice touch, but the feature set trails behind Zoom and Teams significantly. Best suited for small teams that value simplicity over cutting-edge features.
Strengths
- AI Meeting Summary generates automatic recaps with action items after every call
- Reliable, mature platform with 20+ years of video conferencing experience
- Simple, clean interface that requires minimal training
- Free tier available with basic meeting capabilities for up to 3 users
Limitations
- AI features are basic compared to Zoom, Teams, or Dialpad
- Free tier extremely limited — only 3 participants for 40 minutes
- Integration ecosystem is small compared to market leaders
