Zoom Workplace
Teams that want the most widely adopted, AI-enhanced meeting platform with the broadest integration ecosystem
Cisco Webex
Existing Cisco enterprise customers and government organizations that need FedRAMP-authorized video conferencing
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Zoom Workplace
Teams that want the most widely adopted, AI-enhanced meeting platform with the broadest integration ecosystem
Zoom Workplace remains the gold standard for video conferencing. AI Companion 3.0 adds meaningful intelligence to every meeting, the integration marketplace is unmatched, and it just works. The 40-minute free tier limit is annoying, but the paid plans offer exceptional value for the feature set.
Strengths
- AI Companion 3.0 with meeting summaries, smart chapters, and agentic workflows on all paid plans
- Industry-leading reliability and ease of use — the de facto standard for video meetings
- Massive integration marketplace with 2,500+ apps
- Generous free tier: 100 participants, 40-minute meetings
Limitations
- 40-minute limit on free group meetings remains a frustration
- AI Companion quality varies — summaries can miss nuance in complex discussions
- Full feature set requires Business plan or higher ($21.99/user/mo)
When to Choose Cisco Webex
Existing Cisco enterprise customers and government organizations that need FedRAMP-authorized video conferencing
Cisco Webex remains a strong security and compliance play, with FedRAMP authorization and Zero Trust architecture that few competitors can match. However, the platform has lost significant market momentum. The interface feels dated, the integration ecosystem is thin, and collaboration features trail Zoom and Teams by a noticeable margin. For security-first government and enterprise use cases it still delivers, but teams choosing a new platform today will likely find better options elsewhere.
Strengths
- Industry-leading security with E2EE, FedRAMP authorization, and Zero Trust architecture
- AI Assistant with real-time translation in 120+ languages included on paid plans
- Super Resolution AI enhances video quality on low-bandwidth connections
- Strong compliance credentials for government and regulated industries
Limitations
- Interface feels dated and clunky compared to Zoom, Teams, and newer competitors
- Market momentum has shifted — declining adoption outside existing Cisco enterprise customers
- Integration ecosystem is limited compared to Zoom or Teams marketplaces
