Which is better, Zoom Workplace or 8x8 Work?

Zoom Workplace scores higher overall with 9.3/10. Zoom Workplace edges ahead with a higher overall score.

8x8 Work vs Zoom Workplace Comparison 2026

Zoom Workplace Wins

Winner

Zoom Workplace

9.3

Teams that want the most widely adopted, AI-enhanced meeting platform with the broadest integration ecosystem

Try Zoom Workplace

8x8 Work

7.5

Global businesses that need unlimited international calling bundled with video conferencing and UCaaS

Try 8x8 Work

Sarah ChenSenior Software Analyst

Score Comparison

Criteria

Zoom Workplace

8x8 Work

Overall Score

9.3

7.5

AI Features

AI-powered capabilities including meeting summaries, real-time transcription, translation, noise cancellation, and intelligent automation

9.5

7.0

Collaboration Tools

Screen sharing, whiteboard, breakout rooms, in-meeting chat, file sharing, co-editing, and team workspace integration

9.3

7.5

Video & Audio Quality

HD/4K video support, audio clarity, bandwidth optimization, adaptive quality, and gallery/speaker view options

9.2

8.0

Integration Ecosystem

Third-party app integrations, API availability, SSO/SAML, marketplace breadth, and platform extensibility

9.5

7.5

Ease of Use

Setup simplicity, user interface design, no-download options, mobile/cross-platform experience, and learning curve

9.5

7.5

Security

End-to-end encryption, authentication mechanisms, admin controls, network security, and platform hardening

8.5

Privacy & Compliance

GDPR compliance, data residency options, regulatory certifications (HIPAA, SOC 2, FedRAMP), data collection transparency, and tracking policies

9.0

8.0

Value

Free tier generosity, price-to-feature ratio, scalability of pricing tiers, and total cost of ownership

9.0

6.5

Pricing & Features

Specification

Zoom Workplace

8x8 Work

Starting Price

Free / $13.33/mo

$24/mo

Free Tier

Pricing Model

Freemium

Subscription

Pricing Details

View Pricing

Making Your Decision

When to Choose Zoom Workplace

Teams that want the most widely adopted, AI-enhanced meeting platform with the broadest integration ecosystem

Zoom Workplace remains the gold standard for video conferencing. AI Companion 3.0 adds meaningful intelligence to every meeting, the integration marketplace is unmatched, and it just works. The 40-minute free tier limit is annoying, but the paid plans offer exceptional value for the feature set.

Strengths

AI Companion 3.0 with meeting summaries, smart chapters, and agentic workflows on all paid plans
Industry-leading reliability and ease of use — the de facto standard for video meetings
Massive integration marketplace with 2,500+ apps
Generous free tier: 100 participants, 40-minute meetings

Limitations

40-minute limit on free group meetings remains a frustration
AI Companion quality varies — summaries can miss nuance in complex discussions
Full feature set requires Business plan or higher ($21.99/user/mo)

When to Choose 8x8 Work

Global businesses that need unlimited international calling bundled with video conferencing and UCaaS

8x8 Work's standout feature is unlimited international calling to 48 countries, which is genuinely unique in the market. The video conferencing is solid but not exceptional. Best for global teams where the calling bundle justifies the price — for video-only needs, there are better options.

Strengths

Unlimited international calling to 48 countries included — unique value for global teams
AI meeting summaries and insights across voice, video, and messaging channels
Strong compliance credentials for regulated industries (HIPAA, GDPR)
Unified platform covering phone, video, chat, and contact center

Limitations

No free tier — requires commitment to the full UCaaS platform
AI features are less advanced than Zoom AI Companion or Dialpad
Pricing not publicly listed — requires contacting sales for exact quotes

Ready to Get Started?

Zoom Workplace

Score: 9.3

Try Zoom Workplace Read Full Review

8x8 Work

Score: 7.5

Try 8x8 Work Read Full Review