RingCentral Video
Mid-to-large businesses that need a complete UCaaS platform with AI-powered conversation intelligence
Livestorm
Marketing and sales teams that need professional webinar hosting with built-in registration, analytics, and engagement tools
Score Comparison
Pricing & Features
Making Your Decision
When to Choose RingCentral Video
Mid-to-large businesses that need a complete UCaaS platform with AI-powered conversation intelligence
RingCentral Video is best understood as part of the RingCentral unified communications suite rather than a standalone video tool. RingSense AI adds genuine value with conversation intelligence and sentiment analysis. The lack of a free tier and the higher price make it a harder sell for video-only needs.
Strengths
- RingSense AI provides conversation intelligence, sentiment analysis, and automated summaries
- True unified communications — phone, video, messaging, and fax in one platform
- Excellent HIPAA, SOC 2, and HITRUST compliance for healthcare and finance
- Strong API ecosystem for custom integrations and workflow automation
Limitations
- No free tier — requires paid subscription starting at $20/user/mo
- Video conferencing is bundled into UCaaS — overkill and overpriced for teams that only need meetings
- Admin experience is complex — not designed for small teams or quick setup
When to Choose Livestorm
Marketing and sales teams that need professional webinar hosting with built-in registration, analytics, and engagement tools
Livestorm is a webinar-first platform that does one thing very well: professional virtual events with registration, engagement tracking, and on-demand replays. It's not designed to compete with Zoom or Teams for daily meetings. If you run webinars regularly, it's excellent. For general meetings, look elsewhere.
Strengths
- Purpose-built for webinars and virtual events with registration pages, landing pages, and email workflows
- AI-powered summaries and engagement analytics for every session
- Browser-based — no downloads needed for hosts or attendees
- Up to 3,000 attendees on paid plans, with on-demand replay built in
Limitations
- Expensive at $79/mo — primarily a webinar tool, not a daily meeting platform
- Free tier is extremely limited: 10 attendees, 20-minute sessions
- Overkill for standard internal team meetings
