RingCentral Video
Mid-to-large businesses that need a complete UCaaS platform with AI-powered conversation intelligence
Jitsi Meet
Privacy-conscious users, open source advocates, and organizations with self-hosting capability that want free, secure video conferencing
Score Comparison
Pricing & Features
Making Your Decision
When to Choose RingCentral Video
Mid-to-large businesses that need a complete UCaaS platform with AI-powered conversation intelligence
RingCentral Video is best understood as part of the RingCentral unified communications suite rather than a standalone video tool. RingSense AI adds genuine value with conversation intelligence and sentiment analysis. The lack of a free tier and the higher price make it a harder sell for video-only needs.
Strengths
- RingSense AI provides conversation intelligence, sentiment analysis, and automated summaries
- True unified communications — phone, video, messaging, and fax in one platform
- Excellent HIPAA, SOC 2, and HITRUST compliance for healthcare and finance
- Strong API ecosystem for custom integrations and workflow automation
Limitations
- No free tier — requires paid subscription starting at $20/user/mo
- Video conferencing is bundled into UCaaS — overkill and overpriced for teams that only need meetings
- Admin experience is complex — not designed for small teams or quick setup
When to Choose Jitsi Meet
Privacy-conscious users, open source advocates, and organizations with self-hosting capability that want free, secure video conferencing
Jitsi Meet is the best free video conferencing platform, period. Open source, no account required, E2EE available, and self-hostable for complete control. The trade-off is the absence of AI features and the lack of commercial support. For organizations that can self-host and don't need AI, Jitsi is hard to beat at the price (free).
Strengths
- 100% free and open source — no paid plans, no feature restrictions, no user limits
- Self-hosted option for complete data sovereignty and privacy
- End-to-end encryption support for security-conscious organizations
- No account needed — create or join a meeting instantly via browser
Limitations
- No AI features — no transcription, summaries, or intelligent automation
- Quality can degrade with more than 35-50 participants on the free hosted version
- No commercial support — relies on community for troubleshooting
