Dialpad Meetings
AI-first teams that want the most advanced real-time transcription and conversation intelligence built into every meeting
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Dialpad Meetings
AI-first teams that want the most advanced real-time transcription and conversation intelligence built into every meeting
Dialpad Meetings punches above its weight with AI features. The transcription accuracy (trained on 3B+ minutes) is genuinely best-in-class, and AI Recap on all plans is generous. Collaboration tools need work to compete with Zoom or Teams, but for AI-powered meeting intelligence, Dialpad is a standout.
Strengths
- Best-in-class AI transcription trained on 3B+ minutes — custom vocabulary support for industry jargon
- AI Recap with action items included on all plans, not just premium tiers
- Live AI Coach Cards surface real-time conversation tips during calls
- Moment detection and CSAT scoring for customer-facing teams
Limitations
- Collaboration tools (whiteboard, breakout rooms) lag behind Zoom and Teams
- Free tier limited to 10 participants
- Smaller integration marketplace than the Big 3 (Zoom, Teams, Meet)
When to Choose Pexip
Large enterprises with existing video room infrastructure that need interoperability across platforms and self-hosted security
Pexip occupies a unique niche as the interoperability specialist. If your organization needs to connect legacy SIP/H.323 systems with modern Teams or Meet rooms, Pexip is one of the few platforms that does it well. The limited AI features and high entry cost make it a poor fit for teams seeking a primary video conferencing tool.
Strengths
- Only Microsoft-certified Cloud Video Interop (CVI) provider that supports self-hosted deployment
- Cross-platform interoperability — connects SIP, H.323, Teams, and Google Meet rooms seamlessly
- Self-hosted option for organizations with strict data sovereignty requirements
- Purpose-built for complex enterprise and government meeting room environments
Limitations
- Limited AI features compared to mainstream consumer-facing platforms
- No free tier and pricing is enterprise-focused — not suitable for small teams
- Setup complexity is high — designed for IT teams, not end users
