Dialpad Meetings
AI-first teams that want the most advanced real-time transcription and conversation intelligence built into every meeting
Jitsi Meet
Privacy-conscious users, open source advocates, and organizations with self-hosting capability that want free, secure video conferencing
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Dialpad Meetings
AI-first teams that want the most advanced real-time transcription and conversation intelligence built into every meeting
Dialpad Meetings punches above its weight with AI features. The transcription accuracy (trained on 3B+ minutes) is genuinely best-in-class, and AI Recap on all plans is generous. Collaboration tools need work to compete with Zoom or Teams, but for AI-powered meeting intelligence, Dialpad is a standout.
Strengths
- Best-in-class AI transcription trained on 3B+ minutes — custom vocabulary support for industry jargon
- AI Recap with action items included on all plans, not just premium tiers
- Live AI Coach Cards surface real-time conversation tips during calls
- Moment detection and CSAT scoring for customer-facing teams
Limitations
- Collaboration tools (whiteboard, breakout rooms) lag behind Zoom and Teams
- Free tier limited to 10 participants
- Smaller integration marketplace than the Big 3 (Zoom, Teams, Meet)
When to Choose Jitsi Meet
Privacy-conscious users, open source advocates, and organizations with self-hosting capability that want free, secure video conferencing
Jitsi Meet is the best free video conferencing platform, period. Open source, no account required, E2EE available, and self-hostable for complete control. The trade-off is the absence of AI features and the lack of commercial support. For organizations that can self-host and don't need AI, Jitsi is hard to beat at the price (free).
Strengths
- 100% free and open source — no paid plans, no feature restrictions, no user limits
- Self-hosted option for complete data sovereignty and privacy
- End-to-end encryption support for security-conscious organizations
- No account needed — create or join a meeting instantly via browser
Limitations
- No AI features — no transcription, summaries, or intelligent automation
- Quality can degrade with more than 35-50 participants on the free hosted version
- No commercial support — relies on community for troubleshooting
