Cisco Webex
Existing Cisco enterprise customers and government organizations that need FedRAMP-authorized video conferencing
GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Cisco Webex
Existing Cisco enterprise customers and government organizations that need FedRAMP-authorized video conferencing
Cisco Webex remains a strong security and compliance play, with FedRAMP authorization and Zero Trust architecture that few competitors can match. However, the platform has lost significant market momentum. The interface feels dated, the integration ecosystem is thin, and collaboration features trail Zoom and Teams by a noticeable margin. For security-first government and enterprise use cases it still delivers, but teams choosing a new platform today will likely find better options elsewhere.
Strengths
- Industry-leading security with E2EE, FedRAMP authorization, and Zero Trust architecture
- AI Assistant with real-time translation in 120+ languages included on paid plans
- Super Resolution AI enhances video quality on low-bandwidth connections
- Strong compliance credentials for government and regulated industries
Limitations
- Interface feels dated and clunky compared to Zoom, Teams, and newer competitors
- Market momentum has shifted — declining adoption outside existing Cisco enterprise customers
- Integration ecosystem is limited compared to Zoom or Teams marketplaces
When to Choose GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
GoTo Meeting is a no-frills, reliable video conferencing tool that gets the job done. The AI Meeting Summary is a nice touch, but the feature set trails behind Zoom and Teams significantly. Best suited for small teams that value simplicity over cutting-edge features.
Strengths
- AI Meeting Summary generates automatic recaps with action items after every call
- Reliable, mature platform with 20+ years of video conferencing experience
- Simple, clean interface that requires minimal training
- Free tier available with basic meeting capabilities for up to 3 users
Limitations
- AI features are basic compared to Zoom, Teams, or Dialpad
- Free tier extremely limited — only 3 participants for 40 minutes
- Integration ecosystem is small compared to market leaders
