Microsoft Teams
Microsoft 365 organizations that want deeply integrated collaboration with enterprise-grade security and AI
GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Microsoft Teams
Microsoft 365 organizations that want deeply integrated collaboration with enterprise-grade security and AI
Microsoft Teams is the obvious choice for M365 organizations. The collaboration depth is unmatched — chat, files, meetings, and apps all live in one place. Copilot AI is powerful but expensive as an add-on. For non-Microsoft shops, the value proposition weakens significantly.
Strengths
- Deepest Microsoft 365 integration — seamless with Outlook, SharePoint, OneDrive, and Office apps
- Copilot AI provides meeting recaps, action items, and intelligent search across all Teams content
- Exceptional enterprise security with HIPAA, SOC 2, FedRAMP, and data residency controls
- Free tier includes 100 participants and 60-minute group meetings
Limitations
- Copilot requires separate $30/user/mo add-on — not included in base plans
- Interface can feel complex and overwhelming for non-Microsoft shops
- Performance can be resource-heavy on older hardware
When to Choose GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
GoTo Meeting is a no-frills, reliable video conferencing tool that gets the job done. The AI Meeting Summary is a nice touch, but the feature set trails behind Zoom and Teams significantly. Best suited for small teams that value simplicity over cutting-edge features.
Strengths
- AI Meeting Summary generates automatic recaps with action items after every call
- Reliable, mature platform with 20+ years of video conferencing experience
- Simple, clean interface that requires minimal training
- Free tier available with basic meeting capabilities for up to 3 users
Limitations
- AI features are basic compared to Zoom, Teams, or Dialpad
- Free tier extremely limited — only 3 participants for 40 minutes
- Integration ecosystem is small compared to market leaders
