Dialpad Meetings
AI-first teams that want the most advanced real-time transcription and conversation intelligence built into every meeting
Zoho Meeting
Zoho ecosystem users and budget-conscious small businesses that need reliable, affordable video meetings
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Dialpad Meetings
AI-first teams that want the most advanced real-time transcription and conversation intelligence built into every meeting
Dialpad Meetings punches above its weight with AI features. The transcription accuracy (trained on 3B+ minutes) is genuinely best-in-class, and AI Recap on all plans is generous. Collaboration tools need work to compete with Zoom or Teams, but for AI-powered meeting intelligence, Dialpad is a standout.
Strengths
- Best-in-class AI transcription trained on 3B+ minutes — custom vocabulary support for industry jargon
- AI Recap with action items included on all plans, not just premium tiers
- Live AI Coach Cards surface real-time conversation tips during calls
- Moment detection and CSAT scoring for customer-facing teams
Limitations
- Collaboration tools (whiteboard, breakout rooms) lag behind Zoom and Teams
- Free tier limited to 10 participants
- Smaller integration marketplace than the Big 3 (Zoom, Teams, Meet)
When to Choose Zoho Meeting
Zoho ecosystem users and budget-conscious small businesses that need reliable, affordable video meetings
Zoho Meeting is the ultimate budget pick at $1/host/mo. If you're already in the Zoho ecosystem, it integrates beautifully with CRM, Projects, and other Zoho apps. The complete lack of AI features is a significant gap in 2026, but for basic meetings at an unbeatable price, it delivers.
Strengths
- Incredibly affordable at $1/host/mo — the cheapest paid option in our roundup
- Deep integration with the Zoho ecosystem of 35+ business apps
- Free tier supports 10 participants for 60-minute meetings
- Clean, straightforward interface with low learning curve
Limitations
- No AI features — no transcription, summaries, or intelligent automation
- Limited functionality outside the Zoho ecosystem
- Basic video quality and collaboration tools compared to market leaders
