Microsoft Teams
Microsoft 365 organizations that want deeply integrated collaboration with enterprise-grade security and AI
Cisco Webex
Existing Cisco enterprise customers and government organizations that need FedRAMP-authorized video conferencing
Score Comparison
Pricing & Features
Making Your Decision
When to Choose Microsoft Teams
Microsoft 365 organizations that want deeply integrated collaboration with enterprise-grade security and AI
Microsoft Teams is the obvious choice for M365 organizations. The collaboration depth is unmatched — chat, files, meetings, and apps all live in one place. Copilot AI is powerful but expensive as an add-on. For non-Microsoft shops, the value proposition weakens significantly.
Strengths
- Deepest Microsoft 365 integration — seamless with Outlook, SharePoint, OneDrive, and Office apps
- Copilot AI provides meeting recaps, action items, and intelligent search across all Teams content
- Exceptional enterprise security with HIPAA, SOC 2, FedRAMP, and data residency controls
- Free tier includes 100 participants and 60-minute group meetings
Limitations
- Copilot requires separate $30/user/mo add-on — not included in base plans
- Interface can feel complex and overwhelming for non-Microsoft shops
- Performance can be resource-heavy on older hardware
When to Choose Cisco Webex
Existing Cisco enterprise customers and government organizations that need FedRAMP-authorized video conferencing
Cisco Webex remains a strong security and compliance play, with FedRAMP authorization and Zero Trust architecture that few competitors can match. However, the platform has lost significant market momentum. The interface feels dated, the integration ecosystem is thin, and collaboration features trail Zoom and Teams by a noticeable margin. For security-first government and enterprise use cases it still delivers, but teams choosing a new platform today will likely find better options elsewhere.
Strengths
- Industry-leading security with E2EE, FedRAMP authorization, and Zero Trust architecture
- AI Assistant with real-time translation in 120+ languages included on paid plans
- Super Resolution AI enhances video quality on low-bandwidth connections
- Strong compliance credentials for government and regulated industries
Limitations
- Interface feels dated and clunky compared to Zoom, Teams, and newer competitors
- Market momentum has shifted — declining adoption outside existing Cisco enterprise customers
- Integration ecosystem is limited compared to Zoom or Teams marketplaces
