Which is better, 8x8 Work or Vonage Business Communications?

8x8 Work scores higher overall with 7.5/10. 8x8 Work edges ahead with a higher overall score.

8x8 Work vs Vonage Business Communications Comparison 2026

8x8 Work Wins

Winner

8x8 Work

7.5

Global businesses that need unlimited international calling bundled with video conferencing and UCaaS

Try 8x8 Work

Vonage Business Communications

7.3

Developers and businesses that need programmable video/voice APIs alongside basic UCaaS functionality

Try Vonage Business Communications

Sarah ChenSenior Software Analyst

Score Comparison

Criteria

8x8 Work

Vonage Business Communications

Overall Score

7.5

7.3

AI Features

AI-powered capabilities including meeting summaries, real-time transcription, translation, noise cancellation, and intelligent automation

7.0

6.5

Collaboration Tools

Screen sharing, whiteboard, breakout rooms, in-meeting chat, file sharing, co-editing, and team workspace integration

7.5

7.0

Video & Audio Quality

HD/4K video support, audio clarity, bandwidth optimization, adaptive quality, and gallery/speaker view options

8.0

7.5

Integration Ecosystem

Third-party app integrations, API availability, SSO/SAML, marketplace breadth, and platform extensibility

7.5

8.0

Ease of Use

Setup simplicity, user interface design, no-download options, mobile/cross-platform experience, and learning curve

7.5

Security

End-to-end encryption, authentication mechanisms, admin controls, network security, and platform hardening

8.5

8.0

Privacy & Compliance

GDPR compliance, data residency options, regulatory certifications (HIPAA, SOC 2, FedRAMP), data collection transparency, and tracking policies

8.0

7.5

Value

Free tier generosity, price-to-feature ratio, scalability of pricing tiers, and total cost of ownership

6.5

7.0

Pricing & Features

Specification

8x8 Work

Vonage Business Communications

Starting Price

$24/mo

$13.99/mo

Pricing Model

Subscription

Pricing Details

View Pricing

Making Your Decision

When to Choose 8x8 Work

Global businesses that need unlimited international calling bundled with video conferencing and UCaaS

8x8 Work's standout feature is unlimited international calling to 48 countries, which is genuinely unique in the market. The video conferencing is solid but not exceptional. Best for global teams where the calling bundle justifies the price — for video-only needs, there are better options.

Strengths

Unlimited international calling to 48 countries included — unique value for global teams
AI meeting summaries and insights across voice, video, and messaging channels
Strong compliance credentials for regulated industries (HIPAA, GDPR)
Unified platform covering phone, video, chat, and contact center

Limitations

No free tier — requires commitment to the full UCaaS platform
AI features are less advanced than Zoom AI Companion or Dialpad
Pricing not publicly listed — requires contacting sales for exact quotes

When to Choose Vonage Business Communications

Developers and businesses that need programmable video/voice APIs alongside basic UCaaS functionality

Vonage Business Communications is best appreciated by developers who need CPaaS APIs for custom video integration. The standard video conferencing is functional but unremarkable. For teams that don't need programmable APIs, there are better pure video conferencing options at similar or lower prices.

Strengths

CPaaS APIs allow fully custom video integrations for developers building embedded video experiences
Programmable video and voice APIs with global infrastructure (Vonage Communications Platform)
Good CRM integrations with Salesforce, HubSpot, and Microsoft Dynamics
Reliable voice quality built on Vonage's decades of telephony experience

Limitations

Video conferencing features are basic compared to Zoom or Teams
AI features are limited — no meeting summaries or real-time transcription
No free tier for the UCaaS platform

Ready to Get Started?

8x8 Work

Score: 7.5

Try 8x8 Work Read Full Review

Vonage Business Communications

Score: 7.3

Try Vonage Business Communications Read Full Review