8x8 Work
Global businesses that need unlimited international calling bundled with video conferencing and UCaaS
GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
Score Comparison
Pricing & Features
Making Your Decision
When to Choose 8x8 Work
Global businesses that need unlimited international calling bundled with video conferencing and UCaaS
8x8 Work's standout feature is unlimited international calling to 48 countries, which is genuinely unique in the market. The video conferencing is solid but not exceptional. Best for global teams where the calling bundle justifies the price — for video-only needs, there are better options.
Strengths
- Unlimited international calling to 48 countries included — unique value for global teams
- AI meeting summaries and insights across voice, video, and messaging channels
- Strong compliance credentials for regulated industries (HIPAA, GDPR)
- Unified platform covering phone, video, chat, and contact center
Limitations
- No free tier — requires commitment to the full UCaaS platform
- AI features are less advanced than Zoom AI Companion or Dialpad
- Pricing not publicly listed — requires contacting sales for exact quotes
When to Choose GoTo Meeting
Small businesses that want a straightforward, reliable meeting tool without the complexity of full UCaaS platforms
GoTo Meeting is a no-frills, reliable video conferencing tool that gets the job done. The AI Meeting Summary is a nice touch, but the feature set trails behind Zoom and Teams significantly. Best suited for small teams that value simplicity over cutting-edge features.
Strengths
- AI Meeting Summary generates automatic recaps with action items after every call
- Reliable, mature platform with 20+ years of video conferencing experience
- Simple, clean interface that requires minimal training
- Free tier available with basic meeting capabilities for up to 3 users
Limitations
- AI features are basic compared to Zoom, Teams, or Dialpad
- Free tier extremely limited — only 3 participants for 40 minutes
- Integration ecosystem is small compared to market leaders
