Salesforce Sales Cloud Wins
Winner
Salesforce Sales Cloud
8.2
Mid-size to enterprise companies needing deep customization and scalability
VS
Score Comparison
Criteria
Salesforce Sales Cloud
Insightly
Overall Score
8.2
7.2
Ease of Use
7.0
7.5
Features
9.5
7.2
Integrations
9.5
7.0
Pricing/Value
7.0
7.0
Support
8.0
7.0
Pricing & Features
Specification
Salesforce Sales Cloud
Insightly
Starting Price
$25/mo
Free / $29/mo
Free Tier
Pricing Model
Subscription
Freemium
Making Your Decision
When to Choose Salesforce Sales Cloud
Mid-size to enterprise companies needing deep customization and scalability
Salesforce remains the enterprise CRM gold standard, offering unparalleled customization and ecosystem depth, though its complexity and cost make it better suited for larger organizations with dedicated admin resources.
Strengths
- Unmatched customization and scalability for enterprises
- Industry-leading ecosystem with thousands of integrations
- Powerful AI features with Einstein Analytics
- Robust reporting and forecasting capabilities
Limitations
- Steep learning curve requires significant training investment
- Pricing escalates quickly with add-ons and premium features
- Implementation often requires certified consultants
When to Choose Insightly
Professional services firms needing CRM integrated with project delivery
Insightly bridges the gap between CRM and project management, making it valuable for service businesses that need to manage both sales relationships and project delivery in one platform.
Strengths
- Unique project management integration within CRM
- Good for businesses with post-sale delivery workflows
- Relationship linking shows connections between contacts
- Decent automation on higher tiers
Limitations
- Interface feels less modern than competitors
- Free tier extremely limited (2 users)
- Jump to paid tiers is significant
