Salesforce Sales Cloud Wins
Winner
Salesforce Sales Cloud
8.2
Mid-size to enterprise companies needing deep customization and scalability
VS
Score Comparison
Criteria
Salesforce Sales Cloud
Copper
Overall Score
8.2
7.4
Ease of Use
7.0
8.5
Features
9.5
6.8
Integrations
9.5
7.0
Pricing/Value
7.0
7.0
Support
8.0
7.5
Pricing & Features
Specification
Salesforce Sales Cloud
Copper
Starting Price
$25/mo
$29/mo
Pricing Model
Subscription
Subscription
Making Your Decision
When to Choose Salesforce Sales Cloud
Mid-size to enterprise companies needing deep customization and scalability
Salesforce remains the enterprise CRM gold standard, offering unparalleled customization and ecosystem depth, though its complexity and cost make it better suited for larger organizations with dedicated admin resources.
Strengths
- Unmatched customization and scalability for enterprises
- Industry-leading ecosystem with thousands of integrations
- Powerful AI features with Einstein Analytics
- Robust reporting and forecasting capabilities
Limitations
- Steep learning curve requires significant training investment
- Pricing escalates quickly with add-ons and premium features
- Implementation often requires certified consultants
When to Choose Copper
Google Workspace users wanting a CRM that lives entirely within their Google ecosystem
Copper is the definitive CRM for Google Workspace devotees, offering seamless Gmail integration and automatic data capture that makes adoption nearly effortless for teams already living in Google.
Strengths
- Native Google Workspace integration feels seamless
- Automatic data capture from Gmail reduces manual entry
- Familiar Google-like interface minimizes training
- Chrome extension keeps CRM accessible in browser
Limitations
- Only makes sense if heavily using Google Workspace
- Feature set more limited than competitors at similar price
- Reporting and analytics relatively basic
