Too Close to Call
VS
Freshsales
7.8
Small businesses wanting built-in communication tools and AI features at an affordable price
Score Comparison
Criteria
monday sales CRM
Freshsales
Overall Score
7.9
7.8
Ease of Use
8.8
8.5
Features
7.5
7.8
Integrations
7.5
7.0
Pricing/Value
7.5
8.0
Support
8.0
7.5
Pricing & Features
Specification
monday sales CRM
Freshsales
Starting Price
Free / $12/mo
Free / $15/mo
Free Tier
Pricing Model
Freemium
Freemium
Making Your Decision
When to Choose monday sales CRM
Teams already using monday.com who want CRM integrated with project management
monday sales CRM brings the beloved flexibility of monday.com to sales management, making it ideal for teams wanting a visual, customizable CRM that doubles as a collaboration hub.
Strengths
- Highly visual and customizable board-based interface
- Seamless integration with monday.com work management
- Flexible enough to adapt to various workflows
- No-code automation builder is powerful and accessible
Limitations
- CRM-specific features less mature than dedicated platforms
- Per-seat pricing requires minimum of 3 users on paid plans
- Can become expensive for larger teams
When to Choose Freshsales
Small businesses wanting built-in communication tools and AI features at an affordable price
Freshsales stands out with its built-in phone and email capabilities plus AI-powered insights, offering excellent value for small teams wanting communication tools integrated directly into their CRM.
Strengths
- Built-in phone and email with no additional cost
- AI-powered lead scoring and deal insights (Freddy AI)
- Clean, modern interface with quick setup
- Strong integration with Freshworks suite
Limitations
- Third-party integrations more limited than leaders
- Reporting capabilities basic on lower tiers
- Workflow automation has learning curve
