HubSpot CRM Wins
Winner
VS
Score Comparison
Criteria
HubSpot CRM
Zoho CRM
Overall Score
8.8
8.0
Ease of Use
9.2
7.5
Features
8.8
8.5
Integrations
9.0
7.5
Pricing/Value
8.5
9.0
Support
8.5
7.0
Pricing & Features
Specification
HubSpot CRM
Zoho CRM
Starting Price
Free / $20/mo
Free / $14/mo
Free Tier
Pricing Model
Freemium
Freemium
Making Your Decision
When to Choose HubSpot CRM
Small to mid-sized businesses wanting an all-in-one platform with a powerful free CRM
HubSpot CRM offers the best free CRM on the market with a seamless upgrade path, making it ideal for growing businesses that want to start free and scale without switching platforms.
Strengths
- Generous free tier with unlimited users and contacts
- Intuitive interface with minimal learning curve
- Excellent marketing, sales, and service hub integration
- Extensive marketplace with 1,500+ integrations
Limitations
- Paid tiers can become expensive as you scale
- Some advanced features require multiple hub subscriptions
- Contact-based pricing can add up quickly for large databases
When to Choose Zoho CRM
Budget-conscious businesses wanting enterprise features at small business prices
Zoho CRM delivers remarkable value with a feature set that punches well above its price point, especially for businesses already using other Zoho applications or seeking a cost-effective Salesforce alternative.
Strengths
- Exceptional value with competitive pricing across all tiers
- Deep integration with 45+ Zoho suite applications
- Comprehensive feature set rivaling enterprise CRMs
- AI assistant (Zia) included in higher tiers
Limitations
- Interface can feel dated compared to newer competitors
- Learning curve steeper than simpler alternatives
- Third-party integrations not as seamless as native Zoho apps
