Salesforce Sales Cloud Wins
Winner
Salesforce Sales Cloud
8.2
Mid-size to enterprise companies needing deep customization and scalability
VS
Score Comparison
Criteria
Salesforce Sales Cloud
Close
Overall Score
8.2
7.8
Ease of Use
7.0
8.2
Features
9.5
7.5
Integrations
9.5
7.0
Pricing/Value
7.0
8.0
Support
8.0
8.5
Pricing & Features
Specification
Salesforce Sales Cloud
Close
Starting Price
$25/mo
$29/mo
Pricing Model
Subscription
Subscription
Making Your Decision
When to Choose Salesforce Sales Cloud
Mid-size to enterprise companies needing deep customization and scalability
Salesforce remains the enterprise CRM gold standard, offering unparalleled customization and ecosystem depth, though its complexity and cost make it better suited for larger organizations with dedicated admin resources.
Strengths
- Unmatched customization and scalability for enterprises
- Industry-leading ecosystem with thousands of integrations
- Powerful AI features with Einstein Analytics
- Robust reporting and forecasting capabilities
Limitations
- Steep learning curve requires significant training investment
- Pricing escalates quickly with add-ons and premium features
- Implementation often requires certified consultants
When to Choose Close
Inside sales teams making high volume of calls who need built-in communication tools
Close is purpose-built for inside sales teams, combining CRM with powerful built-in calling and email tools to maximize outreach efficiency without switching between multiple applications.
Strengths
- Built-in calling, SMS, and email in every plan
- Designed for high-velocity sales teams
- Excellent power dialer and call recording features
- Clean interface focused on sales productivity
Limitations
- No free tier available
- Limited marketing features compared to all-in-one platforms
- Integration ecosystem smaller than major competitors
