Pipedrive Wins
Winner
VS
Score Comparison
Criteria
Pipedrive
Close
Overall Score
8.5
7.8
Ease of Use
9.3
8.2
Features
8.0
7.5
Integrations
8.2
7.0
Pricing/Value
8.5
8.0
Support
8.0
8.5
Pricing & Features
Specification
Pipedrive
Close
Starting Price
$14/mo
$29/mo
Pricing Model
Subscription
Subscription
Making Your Decision
When to Choose Pipedrive
Sales-focused teams wanting a visual, easy-to-adopt CRM without complexity
Pipedrive excels as a sales-first CRM with its visual pipeline approach and excellent usability, making it perfect for sales teams who want to spend less time on administration and more time closing deals.
Strengths
- Exceptionally intuitive visual pipeline interface
- Purpose-built for sales teams with activity-based selling
- Competitive pricing with transparent tier structure
- Powerful email integration and tracking
Limitations
- No free tier available
- Marketing automation requires separate add-on
- Reporting less robust than enterprise competitors
When to Choose Close
Inside sales teams making high volume of calls who need built-in communication tools
Close is purpose-built for inside sales teams, combining CRM with powerful built-in calling and email tools to maximize outreach efficiency without switching between multiple applications.
Strengths
- Built-in calling, SMS, and email in every plan
- Designed for high-velocity sales teams
- Excellent power dialer and call recording features
- Clean interface focused on sales productivity
Limitations
- No free tier available
- Limited marketing features compared to all-in-one platforms
- Integration ecosystem smaller than major competitors
