Close Wins
Winner
VS
Score Comparison
Criteria
Close
Insightly
Overall Score
7.8
7.2
Ease of Use
8.2
7.5
Features
7.5
7.2
Integrations
7.0
7.0
Pricing/Value
8.0
7.0
Support
8.5
7.0
Pricing & Features
Specification
Close
Insightly
Starting Price
$29/mo
Free / $29/mo
Free Tier
Pricing Model
Subscription
Freemium
Making Your Decision
When to Choose Close
Inside sales teams making high volume of calls who need built-in communication tools
Close is purpose-built for inside sales teams, combining CRM with powerful built-in calling and email tools to maximize outreach efficiency without switching between multiple applications.
Strengths
- Built-in calling, SMS, and email in every plan
- Designed for high-velocity sales teams
- Excellent power dialer and call recording features
- Clean interface focused on sales productivity
Limitations
- No free tier available
- Limited marketing features compared to all-in-one platforms
- Integration ecosystem smaller than major competitors
When to Choose Insightly
Professional services firms needing CRM integrated with project delivery
Insightly bridges the gap between CRM and project management, making it valuable for service businesses that need to manage both sales relationships and project delivery in one platform.
Strengths
- Unique project management integration within CRM
- Good for businesses with post-sale delivery workflows
- Relationship linking shows connections between contacts
- Decent automation on higher tiers
Limitations
- Interface feels less modern than competitors
- Free tier extremely limited (2 users)
- Jump to paid tiers is significant
