Close Wins
Winner
VS
Score Comparison
Criteria
Close
Copper
Overall Score
7.8
7.4
Ease of Use
8.2
8.5
Features
7.5
6.8
Integrations
7.0
7.0
Pricing/Value
8.0
7.0
Support
8.5
7.5
Pricing & Features
Specification
Close
Copper
Starting Price
$29/mo
$29/mo
Pricing Model
Subscription
Subscription
Making Your Decision
When to Choose Close
Inside sales teams making high volume of calls who need built-in communication tools
Close is purpose-built for inside sales teams, combining CRM with powerful built-in calling and email tools to maximize outreach efficiency without switching between multiple applications.
Strengths
- Built-in calling, SMS, and email in every plan
- Designed for high-velocity sales teams
- Excellent power dialer and call recording features
- Clean interface focused on sales productivity
Limitations
- No free tier available
- Limited marketing features compared to all-in-one platforms
- Integration ecosystem smaller than major competitors
When to Choose Copper
Google Workspace users wanting a CRM that lives entirely within their Google ecosystem
Copper is the definitive CRM for Google Workspace devotees, offering seamless Gmail integration and automatic data capture that makes adoption nearly effortless for teams already living in Google.
Strengths
- Native Google Workspace integration feels seamless
- Automatic data capture from Gmail reduces manual entry
- Familiar Google-like interface minimizes training
- Chrome extension keeps CRM accessible in browser
Limitations
- Only makes sense if heavily using Google Workspace
- Feature set more limited than competitors at similar price
- Reporting and analytics relatively basic
